As a UI/UX Designer, I led the design of an iOS app from concept to launch. Using user research, wireframes, prototypes, and testing, I delivered polished designs and a design system. collaborating with Cookee, PMs, and engineers, we generated significant user interest, surpassing 1K+ users.
Achievements:
The challenge of efficiently managing and processing orders from their diverse clientele spread across multiple locations. The current method of taking orders through WhatsApp has become increasingly difficult to manage, resulting in inefficiencies and potential customer dissatisfaction. As a business-to-business (B2B) company, 4Kids requires a more streamlined and centralized solution to effectively handle order management and enhance customer satisfaction.
To address the challenges faced by 4Kids, a leading distributor team with clients across Kerala, we propose the development of a centralized B2B mobile application. This solution will streamline the order management process, eliminate the need for physical visits to each location, and provide an efficient and scalable platform for managing customer orders. By transitioning from WhatsApp to a dedicated mobile app, 4Kids can effectively manage their customer base, simplify order processing, and enhance overall operational efficiency as a business-to-business company.
<aside> 💡 Generated interest from 1000+ users.
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After understanding the company's needs and expectations, I started with a low-fidelity prototype and conducted user testing with 10 participants. Their feedback helped refine the design, resulting in an 80% satisfaction rate. Finally, I created a high-fidelity prototype to showcase the finalized design of the application.